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Medical Office Manager Odenton, MD
Great Benefits including 4 weeks’ Vacation!

We are looking for a Medical Office Manager to join our medical practice full time Odenton, MD. We are looking for an individual with excellent management and customer service skills to join our award-winning medical practice. The office manager provides outstanding support to staff, physicians, and healthcare providers while providing exceptional care to patients and customers. They ensure that patients are welcomed in a warm and friendly manner and sees that their needs and expectations are met. This position is based out of our Odenton office, but there may be a need to travel occasionally to our other offices in MD.

The office manager is responsible for working closely with the practice administrator to ensure the smooth operations in the fast-paced environment of the clinic with the goal of a positive patient experience with every encounter. This is a working manager position. You will be required to check in, check out, and room patients during staff lunches, busy periods, and when staff are out. The office manager is the face of the office and must be able to handle many tasks simultaneously. You must be organized and ready for a challenge.
About us:
We are a leading outpatient pain management provider with a small company feel! Our providers offer treatment options customized to each patient. We fully recognize that patients experience pain differently and require a variety of therapeutic approaches to restore functionality. Our broad services include, but are not limited to, advanced interventional pain management procedures and medication management. Top surgeons in the Baltimore/Washington region rely on our expertise to ensure their patients receive stellar, seamless, comprehensive care. We have a team of medical doctors, midlevel providers, and excellent administrative staff, who collaborate to provide the best customer service, best patient care, all in a warm, welcoming environment.

Primary Responsibilities:
• Training of employees
• Excellent follow-up to ensure that employees stay on task
• Greeting Patients and checking them in and out
• Insurance verification, form completion and scanning documents
• Answering incoming calls, returning calls & taking messages for providers
• Rooming patients and assisting providers as needed
• Managing all supplies in office and keeping close track of inventory levels
• Scheduling procedures
• HR responsibilities including but not limited to PTO tracking, payroll, hiring and firing staff, training Staff, and continuous follow up
• Collections at the front desk, bank deposits, and post office runs
• Participating in all staff meetings
• Helping practice administrator improve processes of the office
• Handling customer service complaints
• May need to travel to our other clinics occasionally

• Bachelor’s degree required; management classes preferred
• Exceptional Customer Service Skills
• 3 or more years of experience in a medical office including front and back office
• 2 years of supervisor experience
• Excellent computer proficiency with MS Office: Outlook, Word and Excel
• Experience with an outpatient clinic in growth mode
• Must be able to open and close office
• Must be able to direct staff and handle multiple situations simultaneously
• $55k-$65k per year (DOE)
• 4 weeks of PTO
• Health Insurance
• Dental insurance
• Vision insurance
We're passionate providers who stand for excellence and provide the highest quality care to countless of individuals in Maryland. We are looking for an organized professional, who can ensure amazing patient care, leadership within the office, and manage the administrative and HR duties. This is a great opportunity for a manager with a “startup” mentality, someone who can come into our office wearing multiple hats, helping us build up our practice. We are offering a competitive compensation, great work environment, and the chance to help countless of individuals improve their quality of life! If this sound like the job opportunity for you, then please contact us.
Please send your resume to

Brian Torchin / CEO
HCRC Staffing
Office 800-472-9060

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